Social Media Trends and Digital Marketing

fred
0
30th January

There is no doubt that digital social media and digital social networking have exploded in popularity over the last decade. Both have come a long way since their early conception with webpages such as Friendster back in 2002. Friendster an amalgamation of the name ‘Napster‘ and ‘Friend’ was the most popular online social networking service until 2004 when it was overtaken by MySpace.

MySpace was eventually overtaken by Facebook as the most popular social networking site in 2008. Since online social networking and online social media’s early beginnings there have been a number of off shoots that have their own unique niche markets. The most popular of these has been compiled into a list by socialmedianews.com.au.

Amongst the most popular but perhaps unknown to some are sites such as: Google PlusLinkedIn, Flickr, RedditDigg, StumbleUpon, DeliciousWordPress, Blogspot and Tumblr.

Google Plus is a social networking site, LinkedIn is a business related social networking site, Flickr is a photo sharing application, Reddit and Digg are social news websites where users can view and  upload content,  StumbleUpon is a discovery engine that finds and recommends web content to its users based on the users interests, Delicious allows you to bookmark your favourite webpages and content into a ’stack’ which can be shared and viewed by your social network.

Finally, WordPress, Blogspot and Tumblr are all blog hosting platforms.

The list below is sourced form socialmedianews.com.au and indicates Australia’s most popular social media and networking sites from December 2011.

1.   Facebook – 10,721,020 users 13,000,000 UAV

2.   YouTube – 11,000,000

3.   Blogspot – 3,500,000

4.   LinkedIn – 2,000,000

5.   Twitter – 1,800,000

6.   WordPress – 1,600,000

7.   Flickr – 1,000,000

8.   Tumblr – 1,000,000

9.   Google Plus – 570,000

10. MySpace – 560,000

11. Reddit – 160,000

12. StumbleUpon – 150,000

13. Digg – 83,000

14. Delicious – 48,000

*UAV=Unique Australian Visitors

Socialmedianews’ graph below makes a comparison of Australian traffic between these popular websites throughout the year of 2011.  It is easy to see that Facebook  remains popular with a steady increase. Youtube enjoyed a huge rise in numbers during the month of March and continues to rise in popularity. Australian Twitter and LinkedIn users have grown nearly two fold over the year.

Reddit, Flickr and Tumblr also increased their user base significantly whilst MySpace and Digg dropped in numbers. Facebook is predicting to reach one billion members in August 2012, for a breakdown of memberships and Facebook activity visit http://checkfacebook.com.

Social media growth in Australia graph

Graph 1

As Social Media becomes ever more prevalent, a number of new marketing  strategies become open for businesses to expand into. According to the above data it would be appear feasible for businesses to open up and invest some time in creating a business profile on some or all of the social networking sites.

A recent survey of 500 US businesses by Webmarketing123 indicated that  47% of participating companies generated leads from Facebook, 34.8% from LinkedIn, and 33.8% from Twitter. Social media  however, is not the be all and end all of creating Lead Generation for businesses. According to the same study only 21.4% of Lead Generation was from social media marketing. Search Engine Optimisation ranked higher with (SEO) generated 49.2% of Lead Generation (See Graph 2)

A few good rules of thumb for companies that haven’t signed up to any of the social networking sites are to:

1. Share your content

2. Listen to your audience and tailor your webpage accordingly.

3. Post good content only. Good content will bring regular visitors and your content is more likely to be shared and interacted with.

4. Build relationships with other people, companies and professionals.

Lead Generation Marketing breakdown graph

Graph 2
Source: Webmarketing123
* Business to Business (B2B)
* Business to Consumer (B2C)

Learn more about Search Engine Optimisation click Here.

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Google Panda and Search Engine Optimisation

fred
0
19th January

Kung Fu Panda close upWhether you are a blogger or a business with a website, everybody wants to reach their target audience. As the internet grows in popularity and more and more bloggers upload their work and a greater portion of businesses are creating websites, it is easy to be drowned out by the competition. Couple this with the swathe of internet spam and phony advertising sites and you can understand why some websites are gasping for air. This is where Google Panda comes in.

Panda is the latest search algorithm rolled out by Google to ensure valid and relevant webpages are generated by its users when they enter a search term. Google Panda is designed to reduce spam, fight content farming sites, improve scraper detection and filter low quality content. In fact Panda was originally labelled “Farmer” because one of its main objectives was to  tackle content farming sites, the name changed to “Panda” in honour of a key developer of the algorithm.

How can you ensure that your website is not penalised by Google Panda and climbs higher up in the search results? The problem is two fold and requires a basic understanding of what Google Panda has been designed to do, and an understanding of basic search engine optimisation (SEO).

The basic rules of thumb for SEO

Good Content

First and foremost is writing good content for your webpage. Good content means relevant, well written, grammatically and factually correct information that connects with your target audience. Why is this important? Good content will be ReTweeted and linked to by other websites. This is fantastic news for your search engine ranking, especially if those links and ReTweets are from sites with a high ranking and have a large audience.

Another aspect of good content is good spelling. Some extra thought may need to go into spelling depending on your target audience. If you are targeting US audiences key words such as ‘optimisation’ need to be spelt ‘optimization’ and vice-versa for Australian and UK audiences.

Fresh content

By regularly adding fresh content you are encouraging readers to revisit your site and create fresh links and hopefully retweet your most recent articles. Search engine robots (spiders) will also check your site more often meaning that any new content you add will be indexed faster.

Headings and descriptive page titles

Employing descriptive and relevant title pages not only makes the navigation of your site easier for visitors, it also makes it easier for search engines to determine what each page is about. In addition the title page is used to link to your site in search result listings. It is also important to use the h1-h6 elements for headings within your content. This not only breaks up large chunks of text and gives your article structure but it also makes it simpler for spiders to construe and categorise the main points of your article.

Lean and clean markup

High quality, clean markup will aid in SEO as will a high content to markup ratio. Search engine robots can sometimes find it difficult to read through complicated and unclear markup thus reducing your chance of a higher search rating.

Simpler URLs

Simplifying URLs makes it easier for search engine robots and users to find and access your site, this in turn naturally optimises your webpage to move up the list of  search results.

Be patient and don’t try and cheat the system

If you have been doing all of the above correctly you should see your webpage moving up in the search results page. Keep in mind that employing all of the above will not automatically sky rocket your webpage to the top of the list overnight. It takes time for people and search engine robots to find and engage with your website.

Resist the temptation of link farming, keyword spamming and other methods to try and cheat search results. Much like card counting in a casino it may work initially, bringing in large numbers. Eventually your subterfuge will be exposed, you may not have both knee caps broken like in some mob casinos but your site will be removed from the search results listings.

SEO with the Panda

All of the above basics of SEO still remain important with the new Panda algorithm but even more importance has been placed on good content.

Keeping in mind that Panda has been designed to reduce the amount of low quality sites from Google searches, chiefly it is important that your webpage has good content. Panda is achieving this by measuring ReTweets and the amount of social sharing of your content. The bounce rate of your site has been given greater importance therefore encouraging websites to use engaging and quality content. Finally, the amount of adds in your webpage, especially in relation to content affects SEO.

Finding a voice or a platform to be heard used to be a lot simpler on the internet. Although the potential audience has grown significantly over the years, finding a platform to be heard is becoming more competitive. Following the above guidelines is a great place to start for most. If you are not achieving the desired SEO success you were intending consider hiring an SEO consult to help. No doubt that Google Panda’s new changes are necessary and will make relevant websites more accessible to all.  As I am sure is Google Panda’s intention, happy hunting!

References
Basics of search engine optimisation. jody nesbitt http://www.isnare.com/?aid=63961&ca=Internet optimizing searchable content of your website. http://www.dartmouth.edu/comp/web-media/web/support/gss-tips.html
Google Panda SEO. http://www.socialmedianews.com.au/google-panda-seo/
Google Panda Updates Algorithm for 2012 http://www.living-streams.co.uk/news_article_name/search_engine_optimisation-403922-internet_business_ideas.aspx

Samsung vs Apple Feud Deepens

fred
0
17th December

The gloves are off in the Apple vs Samsung battle. The first punch was pulled in April earlier this year by Apple suing Samsung  for ’slavishly copying’ the user interfaces and product designs of its iPhone and iPad. Samsung hit back with its own lawsuits against Apple alleging  violations of their intellectual property. The battle so far between these two giants has spread to more than 10 countries including South Korea, Italy, the Netherlands, Germany and Australia with a number of lawsuits and media releases by both companies.

In Australia the tit for tat feud saw GALAXY TABLET 10.1the Samsung’s Galaxy Tab 10.1 banned from sale due to a temporary injunction won by Apple in September. This decision was overturned in late November allowing Samsung to resume Galaxy Tab 10.1 sales in Australia. Samsung countersued Apple by seeking a ban on theiPhone 4S sales, in Australia. This lawsuit will not be heard until March next year.

Getting the claws out

Apple and Samsung haven’t just been at each others throats in the courts. A recent advertisement by Samsung takes a snipe at iPhone customers forming lines around the block to buy the latest iPhone that ‘looks the same as the old ones’.

Samsung hit below the belt with another stunt occurring outside the official Sydney Apple Store on the release of the iPhone 4S. Samsung stole Apples thunder by offering $2 Samsung Galaxy SII normally valued at $79 in a temporary pop up shop metres away from the entrance to the Apple store.

In the last quarter of 2011 Apple creeped ahead of Nokia in the Smart phone market share behind Samsung. Predictions from IDC research are that with the release of the Iphone 4s and the re-pricing of older models across the globe Apple may surpass Samsung’s in market share.

It appears that the emergence of the tablet and smartphone market has been a ‘powder keg’ waiting to explode between Samsung and Apple as they both battle it out for the top spot. It will be interesting to see whether these two will continue to duke it out in the courts and media press release rooms throughout the world or whether they will eventually kiss and make up. At present both parties have a lot invested in the smart phone and tablet market and do not appear to be giving any ground. Perhaps it will allow other platforms a chance to catch up in the market? Whatever happens,  let’s hope that it doesn’t end in tears.

Image Sources: idc.com and theage.com.au

Microsoft Surface 2.0 Interactive Coffee Table

fred
0
13th December

Samsung and Microsoft have been working together to deliver the new Microsoft’s Surface 2.0 SUR40. The Next-Gen touch surface computer will start manufacturing in December of this year and is expected to be shipping early 2012. The SUR40 weighs 40kg, is 10cm thick, has a 1080p 40 inch screen (102cm), 2.9Ghz AMD, Athlon II X2 processor and a Radeon HD 6700 graphics card.

Sourced from: http://www.microsoft.com/surface/en/us/purchaseprocess.aspx



Before you dismiss the Surface 2.0 as television with legs or a super sized iPad, look again because it is actually capable of a lot more. The Surface 2.0 uses an exciting technology called PixelSense which allows the LCD display to recognise different objects placed on the screen. Pixels in the display see what’s touching the screen and recognise it. Whether it be a glass, your fingers , hands, phones or credit cards the computer can recognise what has been placed on its screen and respond with context sensitive information. In addition to this, the screen has more than 50 simultaneous touch points allowing several actions to be performed at once. What does all this mean?

As an example lets imagine you are sitting at a Surface 2.0 in an airport bar. You could choose to access online flight information using the Surface 2.0, search for music, movies or literature and transfer it to your smart phone by simply placing it on the work surface. Simultaneously you may be viewing the drinks menu and ordering via the Surface 2.0. For the clumsy and people that may have consumed one too many beverages waiting for their flight, the Microsoft Surface 2.0 is reinforced with Gorilla glass allowing it to withstand the impact of a beer bottle dropped from a height of nearly half a metre.

With a price tag of $8400 in the United States, Microsoft’s target market for the Surface 2.0 is big business. In the coming years you may see these units in hotel lobbies, at visitor centres, in hospitals, car dealerships and a multitude of other service orientated industries. Microsoft already has some big launch partners developing software for the new console. Some of these include Red Bull, Bing, Hard Rock Cafe, Disney and the RBC Bank. Perhaps shortly we will see it in your home!

Christmas shopping moves to mobile

fred
0
5th December

Beating the Christmas rush

Each year the Christmas rush appears to become ever more hectic and fast paced as mums and dads across the country fight it out with other customers for the newest toys and games to buy for their children. To find a parking spot at Chadstone Santa iPhone Shopping Centre during the holiday season is like trying to find a fart in a sandstorm. As queues grow longer at stores and shopping complexes, an astute and ever increasing amount of people are using their Smart Phones for their holiday shopping.

According to Google Australia, a quarter of all Google searches related to Christmas shopping in 2011 came from the use of mobile phones and handheld devices. This equates to a 220 per cent rise in retail queries via mobiles since 2010 making evident the increasing importance of businesses being able to cater for shoppers using these new mediums.

The upward trend towards mobile purchases and enquiries does not appear to be slowing down, Google announced that by the closing of 2011, over 50% of Australian adults will own a Smart phone. Despite this figure more than 80% of our retailers are yet to produce mobile-friendly websites.

With 25% of Christmas shopping related queries coming in from mobiles the missed opportunity for these businesses is quite significant. With the development of mobile friendly websites retailers’ sales could be significantly improved.

It is not only on mobile phones that there is a rise in consumer searches and purchases, the use of tablets such as the iPad are also becoming ever more popular for shopping. Google’s Sameer Samat described using the tablet for shopping as “..the ultimate leanback experience” whilst PayPal dubs shopping with tablets as ‘couch commerce’. PayPal believes that tablet commerce will record its highest income this year.

With online shopping and the use of Smart phones set to smash records this Christmas, there is certainly plenty of money to be made for retailers and businesses that are willing to embrace these new technologies and advertising mediums. As more and more turn to their mobiles for their Christmas shopping,  business savvy retailers are busy manufacturing Smart phone friendly sites to grab their slice of online shopping income.

To find out how your business could profit from Smart phone friendly websites why not give Conduct call?

Conduct’s new number 1300 368 277

Charlie
0
11th November

We’ve updated our phone system!

Please use this number to speak to our sales and technical support teams 1300 368 277.

You’ll be fortunate enough to hear our new new voice actor who’s been hard at work recording monster, gremlin and mutated animal sounds!

Near Field Communication: Bringing Fast Payments to Smart Phones!

Nick
0
30th May

The future of commerce is here…

Google Wallet

Google Wallet, for those of you who haven’t seen it yet, is a mobile app that acts as your wallet. While the app is still in somewhat of a testing phase, it has got both consumers and businesses very excited. The idea is that the app will store your credit cards, offers, loyalty cards and gift cards but without all the bulk that comes traditionally with carrying these things.

Most promising though is the tap and pay feature that uses Near Field Communication (NFC) to let shoppers easily pay for goods and services with a tap of the phone. NFC is a form of wireless data transfer over short (up to 4-inch) distances, which could be used to make purchases with a mobile device. Currently, you’ll be able to tap your phone to pay wherever Mastercard PayPass is accepted. Merchants will also be able to integrate their offers and loyalty programs into Google Wallet, that can automatically sync and be redeemed via NFC, so that it couldn’t be easier for their customers to be rewarded.

The possibilities don’t stop there however. Google Wallet may someday even store things like boarding passes, tickets, ID and keys and any other information that will improve business and consumer interactions. Because Google Wallet is a mobile app, it will do more than a regular wallet ever could. NFC is bridging the gap between online and offline commerce and is facilitating of how we will pay for things in the future and use our smart phones for all types of interactions.

To learn more please visit the Google Wallet website at www.google.com/wallet.

What about the iPhone and iPad?

iPhone NFC According to Richard Doherty, director of the consulting firm Envisioneering Group, Apple will also be adding NFC capabilities to its next generation of iPhone and iPad.

Apparently, Apple intend to tie the technology with customers’ iTunes account and, like Google Wallet, make purchases as easy as swiping your phone over a specifically designed sticker or payment terminal with the familiar concept of loyalty credits and points too.

Apple has already designed a prototype payment terminal, which may be heavily subsidised or even given away to small businesses, jump starting the service.

According to Doherty, Apple is thinking of starting a mobile payment service as early as mid-2011,

The journey toward a future of mobile commerce has only just started and we’re excited!

The Real Cost of Offering Cheap Web Design Pricing!

Nick
0
19th December

Web Design Comic

Web Design Pricing – Where do I Start?

Unfortunately, pricing your services is not something that comes easily to most web designers, developers and studios. It’s not something that can be taught but rather acquired over time and through experience. At the end of the day, we are all in the business of earning a living for ourselves. The tricky part for every designer, developer and studio is creating a pricing model that is competitive enough to meet your clients budget but also ensures you get well paid for your expertise, hard work and quality designs and code. Even when you think you have the perfect formula, because each project is different you will no doubt have to modify your approach. The purpose of this article is to highlight some of the problems that sometimes exist with lowering your costs to meet clients expectations.

How can web design pricing affect my business?

We’ve all been tempted at some point to cut our prices, to win a job or perhaps attract more clients, but what are the real costs of offering cheap web design and development services. Here’s 3 things to keep in mind:

You may inadvertently try to make up for lost money on the project by either sacrificing quality or reducing the time you spend. This may lead you to produce and inferior product or service for your client, which can deliver undesirable results in itself. The obvious ones being not meeting your clients expectations, not having a worthy project to add to your portfolio, damaging your brand and spending time on project revisions.

If you do cheap work you attract cheap clients! As clients refer your services onto others they usually disclose a ball park or even exact breakdown of your costs. The low cost solution you offer to one client can sometimes be expected by others and will definitely be expected from your repeat clients.

In the same sense that you may attract cheap clients, you may also deter potential clients with larger budgets. These clients understand what’s involved with designing and developing a website and are willing to pay good money for a quality product or service. In some cases it comes down to perception. Although some will always be looking for rock bottom prices, other potential clients will measure you by what you charge, whether they realise it or not. They perceive a low-priced web designer as having low-skills and offering low-quality too. We all do it when buying consumer products or reciting the phrase “you get what you pay for!” to a friend, web design is no different to some. By pricing your services lower you may convince potential clients that you’re not worth more.

Of course, lowering the price of your services is not always a bad idea, it is a fundamental practice to staying competitive in many cases. The above reasons to not lower your prices are merely to keep in mind. The overall point I’m trying to convey is the importance of firmly positioning your brand into where you believe you are on the web design and development pricing spectrum. Someone once put it nicely to me as, “if you’re fast, why drive in the slow lane?”

Internet Explorer 9 Beta

Nick
0
4th October

Internet Explorer 9

“Unlocking the beauty of the Web!”

That’s the new tag line for Microsoft’s Internet Explorer 9, which released a public beta version in early September. We have been playing with this latest release from Microsoft and are pleasantly surprised at some of the great features that it brings, given Internet Explorer’s track record.

Some of these features include: better tab functionality, a lean interface, site pinning functionality, a huge performance boost with it’s GPU acceleration, updated Javascript engine,a download manager and of course HTML5/CSS3/SVG2 support. This is a massive leap forward for Internet Explorer and definately worth checking out, but will it steal support for the likes of Firefox, Safari and Chrome amongst the web design/development community? Time will tell but I doubt it!

Download it now and also check out www.beautyoftheweb.co.uk and the demos on the test drive site. We would love to hear what you think!

Project management made easy with Basecamp!

Nick
0
1st September

Basecamp Logo

Basecamp is a web-based project-management tool developed by 37signals. This highly popular software offers an adaptive solution that integrates clients, team members and projects into the one easy-to-use system. Basecamp is extremely comprehensive, covering every facet of project management while maintaining a user-friendly interface and a simplistic approach.

Basecamp boasts some great features that make it one of the best options on the market. Easily manage to-do-lists, web-based text documents, milestones, file sharing, time tracking, and all your project communication across clients and team members. Basecamp also supports many different languages, has email integration, is mobile compatible and offers a very competitive pricing structure. It is by no means perfect but then again nothing really is. None the less, we have been using Basecamp for the majority of our projects and highly recommend checking it out.

Project Management Joke