Arin: Streamlining access to research equipment across universities globally
Monash University, in collaboration with other leading institutions, introduced “Arin” (Australian Research Infrastructure Network) to consolidate equipment booking systems across multiple universities into one searchable portal. Recognising the challenge of the diverse language used across institutions, Arin continuously improves through machine learning to standardise and refine data. We crafted the user journey with two major insights: leveraging researchers’ sense of collegiality and requesting feedback after researchers narrow their search based on expertise. Initially launched in Victoria, Arin has expanded nationally and is being prepared for international markets as a white-labelled product.