We want everyone who visits Conduct’s website to share the same experience.
What needs to happen to make a website accessible?
To make Conduct’s website Web Content Accessibility Guidelines (WCAG) 2.1 compliant, we asked our accessibility specialist to audit the site at several stages. WCAG 2.1 is a set of guidelines and recommendations that address web content accessibility on mobile and desktop devices. The guidelines consider users with a range of disabilities including mobility, cognitive, hearing and sight.
What are examples of changes made to meet WCAG 2.1?
Aesthetics are a vital part of what makes Conduct’s work stand out. When our website underwent its first audit, we discovered some of our design decisions were not accessible.
We had to change things like:
- The initial use of greens and reds to indicate success/error meant colour blind people could have trouble
- Certain navigation elements were not friendly for people accessing the website with a screen reader
- The design of our contact submission form originally had an effect that minimised the name of the field as you were typing. We learned this was a poor experience for people with cognitive impairments
Guided by our digital accessibility experts, we made a host of extra tweaks. We believe in continuous improvement and iteration so our website will always be a work in progress. If you have feedback about adjustments we can make to further improve accessibility, please feel encouraged to get in touch via email firstname.lastname@example.org or the submission form on our contact us page.
Conduct’s headquarters are physically accessible
Conduct relocated our Melbourne agency headquarters from a two story loft with stairs, to a ground floor studio with several accessible bathrooms in late 2018. The decision to move to a more inclusive studio aligns with our commitment to being an equal opportunity employer. In addition to designing and developing accessible user experiences, it’s important to us that we operate in a space where our teams, families and our clients have equal ease of access to services and facilities.