Reduce anxiety by facilitating communication
Conduct hosted a series of concept workshops with the VEC and Scope to understand what users may need from a voting support tool. Working in agile and iterative sprints, we produced wireframes and code-based prototypes which were tested and refined with representative users. The designs actively utilise the WCAG 2.0 AAA compliance framework. Apple’s iOS Accessibility APIs and developer tools were useful to measure clarity of speech synthesis to deliver text-to-speech functionality. Users also have access to tutorial videos which cover how to enrol, vote and use the app before arriving at a voting centre.