Design innovation consulting

Benefit from a design thinking mindset

Design thinking or human-centred design is an adaptable approach to problem solving. It was originally developed at Stanford University’s d.school. Conduct offers practical, hands-on design thinking training sessions. Your team will learn the value of ‘show don’t tell’ and sustained, ongoing innovation. We’re experts in helping teams embed design thinking into day-to-day operations.

Design thinking and corporate innovation consulting

Design thinking short courses in Melbourne and Sydney

A human-centred approach to innovation embraces new problems and places the user at the heart of every solution.

 

Conduct offers capability building opportunities through short courses hosted by our senior designers. Our two day innovation program covers the practical application of design thinking techniques.

 

We will help you build skills around:

  • Repeatable, human-focussed frameworks to apply to future business challenges
  • User research techniques to understand behaviour and intent
  • Identifying hidden customer insights
  • Creating (then prioritising) ideas and concepts in a collaborative environment
  • Rapid prototyping and usability testing tactics
  • Visual systems and exercises to map the customer journey and improve workflows

Find your own answers through hands-on learning. Our coaching style is lean, intense, and pragmatic.

Contact us about customised design-thinking bootcamps
Design innovation session

Coaching by design

We often consult with businesses after projects are delivered. We aim to build our clients’ confidence in applying design thinking practices to future initiatives.

Design innovation workshop

One-on-one or group coaching sessions

Tailored sessions are available to individuals and organisations. We have flexible learning options covering broad or specific topics such as: an introduction to human-centred design, incorporating best practice UX to your next digital product, how to run an innovation workshop.

Common questions about design thinking courses

What is design thinking?+

Design thinking is a human-centred approach to problem solving, originally developed at Stanford University’s d.school. It puts the people who use a product or service at the centre, and works through cycles of understanding the problem, generating ideas, prototyping and testing. Conduct teaches it as a practical, hands-on discipline grounded in over 15 years of applying it on real projects.

Do you run design thinking courses in Melbourne?+

Yes. Conduct runs practical design thinking short courses and workshops in Melbourne and Sydney, for teams and individuals. Sessions are hands-on and built around your own challenges rather than generic case studies, so people leave able to apply the methods to live work. We also tailor sessions to an organisation’s specific context.

Who are design thinking courses for?+

Our courses suit teams and leaders who want to build a human-centred approach to innovation: product and service teams, strategy and innovation teams, and organisations introducing design thinking as a shared way of working. We have delivered innovation training and future-state envisioning for organisations including Medibank.

What is the difference between design thinking and UX design?+

Design thinking is a problem-solving mindset and method that can be applied to any challenge, not only digital ones. UX design applies that mindset to the design of a specific product or interface. The two are connected: at Conduct the same practitioners who run design thinking training also deliver hands-on UX, service design and research work.

Do you offer one-on-one or group coaching?+

Yes. Alongside courses we offer tailored one-on-one and group coaching, covering topics from an introduction to human-centred design through to embedding behavioural insights and design practices into how a team works. We often coach teams after a project to build their confidence to run the next one themselves.

How long is a design thinking course?+

It depends on the goal. We run short introductory workshops through to multi-session programmes that build capability over time. We scope the format to what your team needs to be able to do afterwards, rather than fitting you into a fixed syllabus.

Featured projects



Melbourne HQ

Level 3/88 Jolimont St,
East Melbourne VIC 3002
hello@conducthq.com
1300 368 277

Office hours

Monday – Friday
8:30am – 5:30pm AEST
Closed weekends and
Australian public holidays