Customer portal development
Custom platforms to help people accomplish goals
Whether you service B2B, B2C or P2P audiences, customer portals make communication and secure information sharing between you and your users easy. Self-service systems create a user-friendly environment for teams to make the most of existing data and tools.
Cleanaview project: Helps councils better manage service requests swiftly with clean, accurate data.
Read Cleanaway case studyCustomer portal - User benefits:
Real-time communication and 24/7 support
Intelligent automation of complex processes
Streamlined workflows and communication
Quicker problem resolution
Customer portal - Business benefits:
Reduction in customer support overheads
Permission-based access for different user types
Efficient peer-to-peer information sharing
Reliable, dedicated and branded service solution
Advantages of helping users to help themselves
Simple self-help features could include answering FAQs via a knowledge base, password resets, profile updates, requests for reports and account history.
Accessible
Users can complete tasks in their own time.
Convenient
Repetitive administrative tasks can be automated.
Secure
Solutions built from the ground up sit seamlessly within wider integrated ecosystems.
Create better connected systems and real-time self-service.
Contact us to customer portal developmentRelated work
