Conduct software engineer writing code at a workstation

Custom software, built around how your organisation works

Conduct offers custom software development services for established organisations. Every outcome, from consulting to systems integration, implementation and ongoing maintenance, is custom-built and validated with research. Much of this work is web application development: the portals, platforms and business systems organisations run on, often replacing spreadsheets, an ageing Access database or a Power Apps build that has stopped scaling. We are across client, server and API technologies, and the solutions we design lean on mainstream technology that is easy to host, service and maintain.

Conduct team in a meeting at the Melbourne studio

A senior Australian team, since 2008

Conduct is a Good Design Award-winning software development team, and we have been building custom software for over 15 years. We design enterprise and cloud-based platforms, customer and staff portals, custom databases and software integrations, tailored to what your organisation needs.

Our senior, in-house Australian team brings more than 15 years of experience to every build, with complete visibility throughout. You own the code, the data and the system.

What we build

Custom software covers a lot of ground. Here is the range of work we take on, from a single system to an enterprise platform.

  • Custom software development.Bespoke systems built around your processes and your data, for work an off-the-shelf product cannot do.
  • Enterprise systems and platforms.The core systems organisations run on, built for scale, complexity and a long lifespan.
  • Web applications and portals.Customer and staff portals delivered through the browser. See our dedicated web application development practice.
  • Web and mobile apps.Native mobile and custom web applications, designed and built around the people who use them. See our app development practice.
  • Salesforce and platform extension.Custom apps, portals and case experiences on top of the platforms you already run, including Salesforce app development.
  • APIs and integration.Connecting your systems to each other and to third parties, with clean APIs that keep your data usable.
  • Cloud platforms.Built and run on modern cloud infrastructure, including Azure, designed for reliability and security.
  • Custom databases.Replacing spreadsheets and ageing Access databases with a proper data model and a system built to last.
  • Modernisation.Rebuilding legacy systems and low-code builds, such as Power Apps, that have stopped scaling.
  • Support and evolution.We stay on after launch, so the system keeps pace with the organisation as it grows.

Software we have built

A track record across regulated, enterprise, government and not-for-profit work. A few of the systems and platforms we have designed and built:

Cleanaway Cleanaview customer portal dashboard

Cleanaway →

Cleanaview, the self-service customer portal for one of Australia’s largest waste-management companies.

ETS Infrastructure resource management portal Canopy

ETS →

Canopy, a resource-management portal built for an infrastructure operator.

Isuzu in-truck media and connected vehicle system

Isuzu →

MyIsuzu, a customer portal connecting owners with their vehicle, servicing and account.

Monash University digital experience design

Monash University →

A research equipment search engine that makes a large, complex catalogue findable.

HMR Exchange home medications review platform

HMR Exchange →

HMR Referrals, a secure cloud platform for paperless GP-to-pharmacist referrals across Australia.

ALS environmental field sampling app

ALS →

ALS Compass, a field app for environmental sampling teams, integrated with laboratory systems.

Have a system to build, replace or modernise? Tell us about it. Melbourne primary, Australia-wide delivery.

 Talk to a senior engineer

Frequently asked questions

What does custom software development cost in Australia?+−

Custom software typically runs from around A$60,000 to A$150,000 or more, and an enterprise platform can run higher again, depending on complexity, the number of users and the integrations involved. Most of the cost is in the design and engineering, not licensing. We scope properly up front so the number is real before you commit.

Should we build custom software or buy off-the-shelf?+−

Often the answer is both: buy the commodity parts and build the differentiator. Off-the-shelf wins when your need is common and well served by a product. Custom wins when the software is your process, your advantage or your compliance obligation. We help you make that call honestly, even when it means not building.

Can you replace our spreadsheets, Access database or Power Apps build?+−

Yes, and it is one of the more common reasons organisations come to us. Spreadsheets, an Access database or a low-code build are a good way to start and a hard way to scale: they hit ceilings on concurrent users, data integrity, security and cost. We rebuild the logic and the data model properly as custom software, so the thing your organisation depends on is built to last.

What technologies do you build with?+−

We work across .NET, Node, React and Azure, and we choose the stack to fit the job rather than the other way around. We build clean APIs and sane data models, which keeps the system maintainable and ready for whatever connects to it next, including automation and AI agents.

Do you build for government, health and enterprise?+−

Yes. Much of our work is for government, health, enterprise and not-for-profit organisations, with secure-by-design engineering and WCAG 2.2 AA accessibility built in. We have been doing this since 2008.

Will we own the software and the code?+−

Yes. You own the code, the data and the system. We are an in-house Australian team and we hand over properly, with documentation and training. Most clients stay on a light retainer for the bigger changes, but that is your choice, not a lock-in.

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Contact us

Melbourne HQ

Level 3/88 Jolimont St,
East Melbourne VIC 3002 hello@conducthq.com
1300 368 277

Office hours

Monday – Friday
8:30am – 5:30pm AEST Closed weekends and
Australian public holidays