How we get you back online

  1. Assess. We triage fast: what is compromised, what is still at risk, and what it will take to recover.
  2. Clean and recover. We remove the malicious code, restore a clean version of your site or application, and get you back online.
  3. Harden. We close the gap that let it happen, then keep you protected with ongoing support.

Once you are back online, the best protection is not getting hit again. See our ongoing support and maintenance.

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Recent recovery stories

Representative of the incidents we are called in to fix. Details are anonymised.
WordPress

Malware redirect from an outdated plugin

A membership organisation's site started sending visitors to a spam domain after an unpatched plugin was exploited. We removed the injected code, restored a clean version, locked down the stack, and moved them onto monitoring so the next attempt is caught early.

Legacy .NET

A breach through an unsupported framework

A logistics company's customer portal ran on an old .NET framework that no longer received security patches. Attackers used a known vulnerability to get in. We contained it, closed the hole, and mapped a staged upgrade onto a supported version so the platform was safe to run again.

Native app

A neglected app breaking on the latest OS

A member app had gone a couple of years without updates. After an OS release it started crashing on launch, and the app stores flagged it for outdated APIs. We updated the SDKs and dependencies, fixed the crashes, got it back through review, and put it on a maintenance cycle so it stays current.